Shipping Policy

Order Processing

Orders placed with Great Lakes Trading Cards are typically processed within 1–3 business days.

Business days do not include weekends or holidays.

During periods of high order volume, product releases, promotions, or holidays, processing times may be longer.

Once your order has shipped, you will receive shipping confirmation and tracking information when available.

Shipping Rates

Shipping charges are calculated and displayed at checkout unless otherwise stated.

Promotional or free-shipping offers may be subject to minimum purchase amounts, eligible products, destinations, or other restrictions.

Great Lakes Trading Cards reserves the right to modify shipping rates and promotions at any time.

Shipping Methods

Orders may be shipped using carriers such as USPS, UPS, FedEx, or other available shipping providers, depending on the size, value, destination, and contents of the order.

The shipping method selected at checkout represents the expected service level but does not guarantee an exact delivery date.

Estimated Delivery Times

Delivery estimates begin after the order has been processed and accepted by the shipping carrier.

Shipping and delivery times are estimates only and may be affected by:

• Carrier delays

• Weather

• Holidays

• Incorrect or incomplete addresses

• High shipping volumes

• Natural disasters or other events outside our control

Great Lakes Trading Cards cannot guarantee carrier delivery dates.

Tracking

Tracking information will be provided when available.

Please allow time for tracking information to update after your order has been shipped.

In some cases, a carrier may scan a package as delivered before the package is physically received. If this occurs, we recommend allowing additional time and checking around the delivery location before contacting us.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once an order has entered processing or has been shipped.

Great Lakes Trading Cards is not responsible for packages that are delayed, returned, or lost due to an incorrect or incomplete address provided by the customer.

Additional shipping charges may apply if an order must be reshipped because of an incorrect address.

Packaging

We take care to package trading cards and collectibles securely.

Depending on the product and order value, cards may be protected using penny sleeves, top loaders, card savers, team bags, protective cardboard, bubble mailers, boxes, or other appropriate packaging materials.

Packaging methods may vary based on the size, quantity, value, and type of products ordered.

Lost Packages

If your tracking information shows that your package has not moved for an unusual amount of time or appears to be lost in transit, please contact us.

We may ask you to allow the carrier's normal delivery window to pass before beginning an investigation.

Great Lakes Trading Cards may assist with filing a claim or initiating an investigation with the shipping carrier when appropriate.

Refunds or replacements for lost shipments will be evaluated based on the circumstances of the order, carrier tracking information, insurance coverage, and applicable shipping protections.

Packages Marked Delivered

If tracking shows your package as delivered but you cannot locate it, please:

• Check around your property and delivery area.

• Ask household members or neighbors if they received the package.

• Check with your local postal carrier or delivery provider.

• Allow additional time in case the carrier marked the package delivered prematurely.

If the package still cannot be located, please contact us so we can review the situation.

A carrier's delivery confirmation may be considered evidence that an order was successfully delivered. Great Lakes Trading Cards is not automatically responsible for packages that are lost or stolen after confirmed delivery.

Damaged Shipments

If your order arrives damaged, please contact us as soon as possible.

Please retain the item and all original shipping materials and provide photographs of:

• The damaged product

• The packaging materials

• The shipping container or mailer

• Any visible damage to the exterior of the package

This information may be necessary for us to file a carrier claim or determine an appropriate resolution.

Please refer to our Return & Refund Policy for additional information regarding damaged products.

Returned Packages

If a package is returned to Great Lakes Trading Cards because of an incorrect address, refused delivery, unsuccessful delivery attempt, or other customer-related delivery issue, we will contact the customer when possible.

The customer may be responsible for any additional shipping costs required to resend the package.

If a refund is requested instead, original shipping charges may not be refundable.

High-Value Orders

Certain higher-value orders may require:

• Signature confirmation

• Additional insurance

• Alternative shipping methods

• Additional verification before shipment

These measures may be used at our discretion to help protect both the customer and Great Lakes Trading Cards.

International Shipping

International shipping availability, if offered, will be displayed at checkout.

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country.

Great Lakes Trading Cards does not control these charges and cannot predict their amount.

International delivery times may vary significantly due to customs processing and international carrier operations.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests; however, an order cannot be canceled once it has been shipped.

Contact Us

If you have questions about your shipment or need assistance with an order, please contact Great Lakes Trading Cards through our website's contact page.

Please include your order number when contacting us so we can assist you more quickly.

Last updated: August 28, 2026